Actually, we are responsible for them if they get lost in the mail. Unfortunately. But listias rules. We ARE as salers responsible for the item untill it reaches the winner. Even with tracking ,if its lost we still have to return credits or fix it.just an fyi. Cuz iv had a couple things lost, one still.says being delivered Dec29th on the tracking.lol so i had to give back credits and i sent them a second item to make sure they were happy.