ALL LISTIA RULES APPLY. BEFORE YOU BID, please make sure your address is verified and saved with Listia. AFTER YOU WIN, you MUST submit that verified and saved address by clicking the link on the auction page. I WILL NOT accept addresses submitted by email/messaging. I SHIP items free and flat rate depending on the size of the item/items listed. No refunds for shipping costs. YOU have 7 days to complete the verification process. If after contact by email I receive no response I will relist the item and keep the credits. I STRIVE for excellent customer service and will work with any situation to ensure that you are satisfied with your transaction on Listia. I will try to resolve most item problems that are within my control. ALL of the items come from a smoke-free but NOT a pet-free environment. UNLESS stated in the listing description, all items are new to gently used. I DO NOT know the history of an item beyond what I describe in the listing. I ATTEMPT to obtain correct specifications from the manufacturer's website, if this is not possible, I will obtain specifications from other legitimate source. I AM NOT liable for misinformation regarding the item's specifications. EACH ITEM is checked to the best of our ability. Due to the nature of our products it is important that you remember we are human too, and mistakes can be made.