Hi, Mary. If you could please get verified. It's very easy to do, just go to listia.com and on the left side scroll down to 'Account Settings'. And click on the sixth in the row which says, 'Verify Your Account'. Having the Facebook & Twitter badges does not mean you are verified, they only mean you have used those two social network sites to sign into LISTIA. To be officially verified, you need the 'Listia has verified my phone number' and/or 'Listia has verified my credit card or bank account' badges. Having one or both of these two badges will in turn give you the 'I am Listia verified' badge. Which will give people confidence in bidding on your items, giving you more credits when your auctions are over. As well as show you shared your info with Listia and will honor the winner by sending them their winning item. Thanks!