It's probably important for people to know that the lighter the skin, and darker the hair the better this works. If you have darker skin and light or red hair, it does not seem to work well, and the NO NO site does not recommend it for anyone that fall into this category.
Ya, I have heard amazing great things, and you really do need to follow directions exactly! Cutiepatootie, Maybe your friend left some product on her face, and if she uses benzyl peroxide or any acne , lightening creams, etc it would probably cause a horrible reaction. Don't take shortcuts with your skin! So....how do you like yours?
My best friend has horrible burn scars from this. It says it doesn't hurt but it does and it just burns the hair off. It makes your house smell like burnt hair after you use it.