I apologize, I did not see the word new, however back in March my wife and I bought me a brand new power wheelchair, and when it came here & was setup, it did not work properly, it has spent more time in the shop being repaired under warranty, then I have been using it! so new does not always mean working. I thought it was a neat novelty item, I had to retire early from the fire department, early due to my injuries. Like I said I thought it was a really neat novelty item, which is the only reason I asked... thank you, for getting back to me...