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FREE: Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst
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Description

The listing, Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst has ended.

With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people closer together have only made it that much harder to avoid "people you can't stand;" even worse, they've also created exciting new ways for annoying people to realize their talent for being pains in the butt.

Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and in cyberspace.

Never read the book. It was a mis-send from a book club. It's paperback and in brand-new condition.
Questions & Comments
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I work at a local hospital I need this LOL
Jun 28th, 2011 at 10:16:34 PM PDT by
Original
shipping to 93215
Jun 29th, 2011 at 9:11:01 AM PDT by

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst is in the Books | Nonfiction Books category