When someone comments on your auction, you should reply to that comment instead of adding another comment. Sometimes, potential bidders won't bid on something because it looks like the seller doesn't respond. When you log in, on the left side of the page, you'll see a " Comment" section with "You Haven't Replied To" & "You Made". Click on the " You Haven't Replied To" & it'll bring up all the comments on your auction so you can reply there!! Love this purse & may bid on it!!