FREE: Assertive Communication Skills for Professionals

The listing, Assertive Communication Skills for Professionals has ended.

Audio CD program
contains 1 CD
Brand new, never opened
Back reads:
Assertive communication will help you in these 5 sensitive situations:
1. When you have a great idea you'll speak up confidently and people will listen.
2. When someone takes liberties or interferes with your work you'll set limits gently and effectively.
3. When your pressured to promise more than you can deliver you'll say "no" in a way people respect.
4. When you need cooperation from people reluctant to give it, you'll motivate them to help willingly.
5. When someone challenges your authority in front of others you'll handle the comment and the offender in a way that actually enhances your image.