Hi, I'm sorry that happens to you but I know you never won coke points from me. All my codes are GUARANTEED TO WORK. Just take a look at my feedback. I even give free codes away to bidders who come back and win again and again. If a code should not work, you MUST contact the seller and tell them so that they give you a new code. Or else tell Listia and they will give you your credits back. All my codes are new and never used. Again, just check my feedback... Trish