the moniter is in working condition, i will pack it very securely, it can be seen in the pic it is in one piece, I will insure it with UPS,so if it is received broken there would be an insurance claim with UPS. the only time(5 years ago) i received a broken item UPS was very easy to work with and the value of the item($150) was returned. Your credits I will give back, Postage is not refundable. Thanks