http://www.listia.com/support/topic/verify That's the link that will take you directly where you need to go and what to do to verify your acct and you will get higher credit bids for your items afterwards since people don't like buying from non verified accts.....please don't take this as rude just offering a hand and some people don't realize how much of a difference it makes A BIG DIFFERENCE "smile" Precious baby and mama....Welcome