"Very frustrating when the seller SAYS item was ... " (more)shipped and it was not sent. Communicating w/a faceless person is easier than the actual face to face speaking and yet some people find even that hard to do, VERY DISAPPOINTED."
"The item was sent, you claim to have not ... " (more)received it, I refunded your credits. I don't appreciate you insinuating I'm a liar and I don't understand what possible motivation I would have to pretend I sent an item I didn't send creating a situation where I have to refund credits."