"Unfortunately, due to circumstances beyond my co ... " (more)ntrol, I was not able to please this Listian nor would they accept my best effort to make amends. "
"You were so patient and made my first auction a ... " (more)positive experience when it could have been a complete disaster. Thank you for participating. "
"I'm glad you like them! You are so patient a ... " (more)nd kind. You made a pleasant experience out of what could have been a disaster! Thank you for taking part in my auction."