"I'm sorry, I refunded your credi ... " (more)ts in full awhile back, and explained that my mother fell ill. Our family thanks you for your kind understanding. We know if she were able she would do anything to have not had this happen. No one wants to ever become ill. Thank you for your compassion for our family."
"We refunded your credits in full. It ... " (more) is with full despair at this time that our mother has fallen ill. We thank you for your kind understanding. We know if she were able she would do anything to have not had this happen."
"We refunded your credits in full. It ... " (more) is with full despair at this time that our mother has fallen ill. We thank you for your kind understanding. We know if she were able she would do anything to have not had this happen. "