"it was free shipping, came w/postage due ... " (more)& she kept saying that it couldn't be true. she kept telling all the reasons that it couldn't have potage due, like i was lying. & i should have just paid the postage that was due on this "FREE" shipping."
"Okay, I told you if it was returned to me than ... " (more) I would give you full credit back. It was NEVER returned to me. I also told you that I did NOT think you were lying, just that it was weird that you owed money when it hadn't happened before. I also never said you should have paid the postage due. "