"Received a completely different item. The selle ... " (more)r only used one stamp so additional postage was due, and on top of that she didn't put any kind of identifying information on the envelope(no return address or name) so I had to pay $2.05 just to find out that she sent the wrong thing. "
"I apologize for the mistake I have been ... " (more) in the hospital the past two weeks fighting for my life out of rejection occurring with my two transplanted organs. I am only human and I'm sorry you felt you had to leave a negative when you got your refund as requested immediately have a blessed day"