"Unfortunately, I Misplaced the Item I Auctioned ... " (more), And Am Very Embarrassed. I Did Go Out And Buy the Bidder Another Owl( Not The Same Exact One). I Offered Her The Choice To Accept Her Credits Back Or To Take The New Owl. She Graciously Accepted Her Credits Back, And Was Nice About It. TY. :)"
"Pleased to hear everyone is happy!!!! You are a ... " (more) great buyer and hope to have you stop in and win some more stuff for your girlfriend A++++"