"My deepest apologies but I have been so ill wi ... " (more)th the flu it couldn't be helped and I am still not well enough to drive. I totally understand your desire for a refund and thank you immensely for your patience and understanding thus far. Sorry I was unable to deliver this item in a timely manner. "
"Thanks so much for letting me know you got the ... " (more)m. A pleasure to do business with you and hope to see you around Listia in the future. Take care, --Lana "