"I am so sorry about what happened. Still a gr ... " (more)eat bidder, and so understanding! Teaches me to pack things differently from now on and probably use a different shipping method."
"Gorgeous Ring. Fast Shipping. But I don't ... " (more)understand mailing something nice without any protection. The plastic baggie in a regular envelope offered no protection and though you wrote "handstamp" I don't think it was regarded. HIGHLIGHT or CAPITALIZE next time. Ring was poking out of the envelope."