"Sorry hopefully you will receive this with ... " (more) in the week I sent in a white envelope and asked someone who lived with me to mail out, due due to being place in to hospital. Sorry for any inconvenience that this has caused you."
"Communicated well and often. We had some issues ... " (more)with usps but were able to agree on a resolution together. Thank you for refunding me my credits and I'm sorry that it was a loss for both of us."