"I tried to contact you I did however let you kno ... " (more)w I was hospitalized but you had already submitted to have your your credit return to you I apologize it was unfortunate on both of our parts"
"I had apologized there I had several items that ... " (more)I was unable to ship out I was hospitalized I did contact everyone and apologize to all of you I am very sorry I did try to make it right"