"I'm so sorry. I would've cancelled t ... " (more)he request and waited for you to ship them I just thought something maybe happened :/ so sorry! No hard feelings here everybody makes mistakes and you're still new!! I'm positive with you still :) sorry it didn't work out! "
"I understand and honestly. I thought this ... " (more) was mailed out with the other packages that my husband messed up on. Again, I'm so sorry for the hassle. "
"Very understanding and patient person. I ... " (more)hope you enjoy the item you picked and like the other I picked for you. Please let me know if you do or don't. "
"Wow! Thank you for the kind words. Also, ... " (more) for your awesome understanding and over the top patience. I look forward to working with you soon. Take care. "