"I didn't receive my item but this sell ... " (more)er is awesome great communication throughout the whole thing i would gladly bid on another listing from them "
"Very sorry you did not receive your item and I ... " (more) totally understand your side. If you do ever receive it please keep it, no worries here. Thank you."
"Very sorry you did not receive your item, I ha ... " (more)ve no problem refunding your credits and if the item ever arrives please keep it, no worries here. Thank you."