"Sorry for my poor transaction for this item ... " (more), a lot going on in my life, so I apologize. I am usually a better seller than this, this was my fault completely. Please accept my apology and your credits back."
"Item was listed asking for exact shipping, ... " (more)they won and then refused to pay exact shipping, claimed they could not afford a six dollar shipping fee, please do not bid on Item then. Not reliable."