"I apologize for the mix-up. 2 were exactl ... " (more)y the same except for writing on the back. I was happy to send you the replacement but you said you wanted a refund of your points, so that’s what I did. "
"I know. I dropped off at post office at 4 ... " (more):45 and got your message about extras at 5:25. I wrote you a message. If you end up with another auction, I’ll double up the extras. "