"Thank you. In the future it is in your b ... " (more)est interest to mail packages at a post office so the right postage is attached and you get a tracking number, especially if you are offering free shipping. Thanks again."
"Thank you so much! Unfortunately I did send it ... " (more) from the post office. But next time I will make sure that there is a postal worker helping me! apparently the do-it-yourself kiosk sold me a stamp that was not the correct amount of postage! I hope you enjoy your scissor holster! Thank you again!"