"I am So sorry for this issue. I was put in the Hospital for quite a while. I just wanted to let you ... " (more) know what happened am that I'm very sorry! Should you decide to reorder from me, I will include a very nice Free Gift for you."
"So glad you are happy!!!! I appreciated you letting me pick the extra pair those are new Swarov ski ... " (more) crystals I wanted to play with! Enjoy. I will find time to list more some day soon this week so check back!"