"Pretty necklace but it was damaged somewhat in shipping - I recommend in the future that you use so ... " (more)me additional bubble wrap and don't bend items like this to fit in a certain sized evelope that may not be optimal. I was able to bend the piece back into shape but it doesn't lay exactly the way it should and will always have a week spot from the bend.It got so smached in the automated postal machine it;s lucky the crystals themselves weren't also broken. Just wanted to let you know wo that next time you ship something similar you don't have similar issues with a less understanding recipient."