"Hi! Today I received your earrings. I am very upset and disappointed. There is damage to the ear ... " (more)rings - Chipped paint. It looks very badly and I can not wear this. On your photo is not shown. I put "neutral", but it is on your conscience. They are not worth what I paid for them."
"damaged, open, FAKE GOLD. wrapper from hershey kiss. with broken glass inside envelope. Rude rather ... " (more) give him the credits than argue any more."