"well i am sorry that the envelope ripped- ALL the auctions i have listed i mailed the items in the ... " (more) same manner, and i even mentioned it IN the auctions and this is the first i have had a problem. it is the only way i can maintain free shipping- i do this for fun. i did not know that the envelope would rip so don't hold that against me please cause how the MAILMAN handles your stuff is beyond my control. and the neutral feedback was not warranted cause i told you EXACTLY from beginning to end HOW your package would arrive and if you thought that was not the best way you should have told me otherwise."