"OMG -- this is so much more beautiful than I imagined it would be. Thanks so much (and I'm sorr ... " (more)y it took so long to mark it received ... had a delay in getting to the mailbox to pick it up)."
"I was a couple of days late, due to bedridden with flu-dont even remember 4 days of it, I emailed a ... " (more)n apology and she was somewhat rude about it. Once again I do apologise, it was my first time late, it WONT happen again!!"