"I got the vase today and excited to open it...til i saw vase...it is chipped on top and cracked fro ... " (more)m ribbon on left side... all the way to bottom and back to top of middle back...You tried i guess to do your best in the big box ..which was great...but packing was not that great. I get a hugh roll of bubble wrap at post office for less than 4 bucks and i ship everything in it...including envelopes...At least it didn't break all the way...lol....Thanks for quick shipping and God Bless."