"Thank you for this beautiful item. She loved it! I wish you would have communicated a little better ... " (more) as I was truly beginning to wonder if I was going to get the item at all, but it came just in time to put my worries at ease. "
"I apologize again for the confusion with paypal. I am so glad we were able to work it out. Thank yo ... " (more)u for your communication so that we were able to do so!"
"Sorry about the time it took me to ship your item, my computer broke in the middle of our transacti ... " (more)on rendering me unable to get your address. Thank you for your patients and understanding during the hold up!"
"I do wish that you would have contacted me directly before accusing me of being unreasonable or at ... " (more)least contacted your local post office to verify your accusations. They would have happily told you (just as they did me) that the small flat rate box would not hold this many items. "