"I'm so sorry! I hadn't heard from you and thought you didn't send it. I promptly cancel ... " (more)ed the request for the refund when I received item in mail. Once again,I am so,so sorry for doubting that it was coming. Please don't be mad! Sincerally,Lori."
"Hi! Got them today. They are beautiful! You should go professional instead of just being on Listia! ... " (more) I love them! Can't wait to put them on! Thanks so much! Lori."