"I enjoyed dealing with this customer. I hope I post more items she will be interested in. Maybe we ... " (more)can work something out. I am so glad she loves it. Thanks for the feed back. "
"If it arrived undamaged, then the postage was adequate, and the wrappings care I took, fulfilled my ... " (more) obligation. Mention TURTLE BONUS, and as a return customer= half price shipping, OK??"