"I am very sorry, I never took it out of box when I purchased it. Please contact me and I will call ... " (more)Kay's to see if they will replace clasp at a Kay's near you."
"This user is off her planet. Sends shipping info but waits 2 weeks to try to guilt me after not pa ... " (more)ying shipping cost but same week has neg feedback from 1 of her buyers trying to use the same excuse but can solicit bids while she is "ill". Blocked & will never deal with again! Woman is CRAZY! :("