"I am very sorry that I have not sent my payment. I have been ill due to my Lupus, I have been in ... " (more)and out of the hospital. Again, I sincerly aplogize."
"Book was in better then I thought condition, but was not shipped (07/19) for nearly a month after a ... " (more)uction end (06/24) and did not get replies to several email request for info."