"Not a good experience for my first auction. Winner filed dispute only 10 days after winning when I ... " (more)explained there was a family emergency and when I intended to send. "
"Sorry it did not arrive. I will send you another. The first one was never returned to me so you may ... " (more) end up receiving 2. As I said before some people have been getting my mail in a very untimely fashion. Sorry again for the delay."