"Robbye was fantastic! She shipped the ring out on Monday after I won the auction and I received it ... " (more) in the mail 2 days later. She packaged it very efficiently (wrapped and even included a small jewelry bag for safekeeping). She was courteous and very helpful to me (as I am a new user and wasn't sure of the normal procedures). She was awesome, helpful and sent me a very lovely product in great condition. Thanks Robbye!!!"