"bid,won,transferred to her aunt said clasp didnt work, so I offered to replace with another one but ... " (more) she wanted me to pay for her to return the one I already shipped to her, I offered to pay the shipping on the new one I ordered, I will be fighting the negative feedback because I did nothing wrong and I will not let someone ruin my perfect feedback rating for something I offered to fix.she just doesnt want to return the first item."