"I really wanted this item and bid an insane amount on it....had not heard from her for over two wee ... " (more)ks, so I initiated the refund process and contacted her as well. She said she was sending it after not replying right away, and I said when I got it I would have the credits moved back to her if they refunded them which they did. She never did send the hat and actually relisted it after blocking me so I couldn't bid on it again. This was supposed to be a present for my husbands birthday so I was a little angry, but hey, saves me from dealing with a shady seller. Be careful!"