"Thank u and I'm very sorry u didn't get ur item now I can fight the postal service I have i ... " (more)nsurance on it with the tracking but thank u it's good to know that u understand things happen to the best of us have a good night"
"I am so happy you were able to get this for your daughter. I soooo love it when I can do something ... " (more)nice for for my sons. It's rough when their birthdays are so close to Christmas ! Terrific working with you. Thanks so much!!!!"