"The seller was very understanding on the situation with the game that was sent. During the mailing ... " (more)process the envelope was damaged and the item was not in the envelope when I received it. The seller was very helpful in trying to send another item, unfortunately we weren't able to find anything that my son would like to replace the missing item. They were very understanding and refunded the credits. I would bid again from this seller. There was great communication and I am very happy with the way they handled the situation. I am sorry that the item went missing during shipping, but that was not the fault of the seller. Thank you for being an understanding person. "