"I am happy to hear you received it. I'm sorry it took so long and it didn't go as smooth as ... " (more) we both would have liked but please understand once I take it to the PO it is out of my hands as far as how long it takes to get to you. Once again I am sorry it took so long. Thank you for your bid."
"I am truly sorry it didn't make it there the item came back once with wrong address and I remai ... " (more)led it. I refunded the credits because of it being returned to me and sent after the 7 days due to the delay. "