"Very understanding of a very difficult and unavoidable situation. Im so sorry you had to wait for y ... " (more)our item to arrive it will be there in two days. My daughter has been released from the hospital came home yesterday. Thank you for being such a great person."
"Im so sorry... your item will arrive in 2 days. Thank you for being so kind and patient. My daughte ... " (more)r was stablized, we got home from the hospital yesterday."