"Please do not apologize... this is something done by the post office and there is no reason for any ... " (more) package to be handled the way this was. This will not keep me from bidding on your wonderful items either. You are an excellent seller and lady. Thank you so very much."
"Thank you Paula. There is no blame to you for that kind of damage. That is on the post office. I th ... " (more)ank you very much for all you have done. You are a very good lady and great Listian and seller."