"I am so sorry, I sent you a message that I loved it but never thought to hit the got it button, I a ... " (more)m still fairly new at this. I wish you had messaged me sooner, I most certainly would have taken care of it immediately."
"Just received the charm today and it is lovely, My mom will love it. Thank you so much for gettin ... " (more)g it out to me so quickly. You have a fan for life!!!"