"He said it had a huge scratch and sent it back. It did not! He knows nothing about natural stones. ... " (more)They aren't like synthetic ones. They are not flawless. It was a part of the stone. He sent me an email & said he knew something was up when it was wrapped in cloth and bubble pack. HAHA ! I hope everyone wants their's wrapped in cloth & bubble wrap to protect them. He sent it back to me just thrown in an envelope. He's lucky it wasn't broken in the mail or he'd been out his money for sending it back and his points. "