"Awesome person to deal with even though the item I sent was defected in the mail. For being such a ... " (more)pleasant person and understanding, I wantto make this right more than anything! "
"Thanks so much for bidding and being so sweet! I hope your daughter enjoys the sweater and I also h ... " (more)ope that I have something else for you to bid on in the future! You've been a pleasure to deal with and would do it all over again :-)"