"no one asked for your credits to be given away. luckily it was a neutral decision. regardless, you ... " (more)claimed to have contacted me and never did. very other package arrived, I'm not responsible for post office mistakes."
"all items were mailed, I'm not responsible for the post office's mistakes. these were the o ... " (more)nly "missing" items. you claimed to contact me, but didn't, filed anyway. "